Toheal - Anonymous Emotional Support

Frequently Asked Questions

Find answers to common questions about Toheal

What is Toheal?

Who owns Toheal?

What terms apply to my use of Toheal?

Is Toheal a mental health clinic or therapy platform?

Who can use Toheal?

Do I need to create an account with my name or email?

How is my identity protected?

What happens if I uninstall the app?

Can I change my anonymous username?

Why does my anonymous username stay the same when I reinstall?

What can I do on Toheal?

What is the Problem Section (Main Feed)?

What type of content should I post in the Problem Section?

What type of content can I post in the Mood Section?

What is a Topic on Toheal?

Can I participate without posting anything?

Is there a limit to how many posts or replies I can make?

What are Group Sessions on Toheal?

What's the Purpose of Group Sessions?

What Are Group Sessions Not For?

Can Any User Remove Another User From a Running Session?

Can I post quotes or jokes if they make me feel better?

Am I allowed to ask others to share their stories with me privately?

Can I use strong language or express anger in my post?

Can I post about sensitive or adult topics?

Is self-harm content allowed?

Can I discuss political, religious, or sports topics?

Can I talk about money or ask for financial help?

Can I use Toheal to make friends or find a partner?

Can I share my personal information?

Can I promote my product or service?

Why are these guidelines important?

What happens if I violate the community guidelines?

Is messaging secure?

Is the platform moderated?

Is content used for ads or sold to third parties?

What happens if I lose connection during a group session?

I can't post or message—what should I do?

What features are paid?

What payment methods are supported?

Still have questions?